Reliable long-term support to keep your ERP and Custom Apps running smoothly
ERPNext and Frappe are great tools, but let’s be real, they don’t run themselves. Things break. Sometimes a report won’t add up, an integration stops, or someone accidentally deletes something. If you wait for it to fix itself, you’re just asking for chaos.
That’s where ongoing support comes in. We help with small fixes, big fixes, performance tuning, upgrades, training, and even a dedicated developer if you need someone just for your team. The idea is simple: your system keeps working, your team isn’t wasting time on manual work, and problems don’t snowball into disasters.
Our Valuable Clients
Why Support Makes a Difference
Quick fixes prevent downtime, and help arrives the moment you need it.
No downtime
When something breaks, someone actually fixes it fast.
Keep it running smooth
Queries, dashboards, and background jobs can slow down; we clean that up.
Safe upgrades
You can update ERPNext without worrying about breaking your customizations.
Little improvements that add up
Dashboards, reports, automations, small tweaks that make life easier.
Immediate help
No waiting days for a response.
What We Actually Do
We take care of the stuff that usually gives teams a headache:
Bugs & glitches
- From accounting, inventory, HR, CRM, manufacturing, custom modules, to integrations, basically anything that makes the system act up.
Custom tweaks
- Adding new fields, changing workflows, updating dashboards, making reports, adjusting calculations or business rules so the system actually fits how your team works.
Performance tuning
- Clearing caches, fixing indexing, running cleanup scripts, checking background jobs, just making sure ERPNext keeps moving fast.
Server stuff
- If you run your own server, we keep an eye on it, add resources when needed, handle security and SSL updates, do backups, and plan for failover or disaster recovery.
Integrations
- We review the things going wrong when APIs don’t respond, or data mismatches and make sure it again works on the expected line.
Data fixes
- We take care of all data-centric issues ranging from data migration to data corrections to removing duplication.
Training
- Helping new employees or walking the team through new modules, without confusing anyone.
Dedicated developer
- Optional, full- or part-time, someone who works just with your team and only on your setup.
Ensure ERPNext & Frappe Apps running smoothly with our dedicated support
Whether you need a dedicated developer or ongoing monthly support, we’re here to keep your systems running perfectly.
Our Support Process
A simple, transparent workflow designed to onboard your system smoothly, resolve issues quickly, and continuously improve your ERPNext/Frappe environment.
Support Options
Monthly retainer
Fixed hours each month, priority help.
Dedicated developer
Only for your team.
Hourly/on-demand
Small fixes or enhancements.
Managed support
We handle everything so you don’t need your own ERP team.
Support Options
Monthly retainer
Fixed hours each month, priority help.
Dedicated developer
Only for your team.
Hourly/on-demand
Small fixes or enhancements.
Managed support
We handle everything so you don’t need your own ERP team.
Frequently Asked Question
Do you support ERPNext you didn’t implement?
Yes, we help with existing setups too.
Custom Frappe apps?
Yes, we handle them fully.
Self-hosted ERPNext?
Yes—AWS, Azure, DigitalOcean, Docker, on-premise.
Proactive monitoring?
Yes, we catch problems before they affect your team.
Upgrades?
Handled safely with minimal disruption.
Third-party integrations?
Yes, we debug and improve them.
Need new features monthly?
Monthly retainer or dedicated developer is the way to go.
Hear What Our Happy Clients Say
Explore testimonials showcasing how our services positively impact lives. Transparency and feedback are valued as we help customers achieve goals and solve problems.
We've had an incredibly successful project with Aavatto. They helped us go from prototype to successfully launching our MVP in the marketplace. Aavatto's continuous support has been crucial in achieving our business goals, aiding us in marketing and further product development.
Alexis Del Rio
Founder & CEO, Tripa
For a new business, it's important to find reliable collaborators that can assist you make an immediate effect. One of these partners on 1Finance's journey has been Aavatto. We appreciate the wonderful service we received.
NIDHI MEHRA
VP Marketing, 1Finance
Working with the team at Aavatto has been a fantastic experience. They have transformed our brand with their exceptional logo design and branding services, and their website design and development expertise has taken our online presence to the next level.
JAYRAJ VALA
Founder, Jordar Marketing
We have worked with Aavatto to bring our website into life, they made the process so smooth and easy as they took all our comments and worked exactly to our preference to bring our vision into life. We would highly recommend working with Aavatto
THE FOUNDERS
Conchas Clothing
Finding genuine skill and exceptional results is a challenge. Aavatto was a miraculous discovery. The process, conducted via video conference, was amazing. The task, completed in just over an hour, surpassed my expectations.
DR. BALAJI RAMANATHAN
Owner of a Mobile App Company
That are really a wonderful team to work with. Project delivery was done as expected and requirements were noted as imagined. We will definitely be collaborating on more projects.
RIDDHIMAAN NANDGAONKAR
Owner of a Mobile App Company
Aavatto is helping us on the UI/UX front and we are very satisfied with their services. Their approach is very professional and they offer optimal solutions keeping in mind the clients requirement and budget.
Looking forward to benefit more from them.
DEEPAK GUPTA
Founder, Auditframe Technologies
Aavatto's logo design work surpassed all my expectations. They expertly captured the essence of my brand, delivering a visually striking and memorable logo. Couldn't be more pleased with the outcome. Highly recommended for exceptional logo !
NIDHI DESAI
Founder, Rangardhini
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